Privacy policy in the Health Village hubs and self-care programs

If you provide feedback using either the Give feedback or Report a technical issue forms and leave your contact information (optional), the Health Village’s privacy policy for personal data provided on the forms will apply.

If you use a separate service that requires authentication, such as a Health Village hub chat, the specific privacy policy for that service shall apply. Please note that not all standalone services require authentication. If the service requires authentication, this is mentioned separately on the service’s introduction page.

When you log in to use the self-care programs that are open to everyone, your data will be registered in the client register of the Helsinki University Hospital (HUS). HUS is the controller of client data.

Which data do we process?

When you log in, we collect the following information about you: name, social security number, municipality and email address. This information is collected directly from you and the population register maintained by the Digital and Population Data Services Agency.

In addition, we process any data you enter into the service (including data related to your health). The service also creates a log that ensures the security of patients and professionals.

Purpose of processing personal data

We process your personal data to create you a personal profile for the services. The data you provide when using self-care programs varies depending on the purpose of the programs in question. For example, the self-care program for weight management collects data on your eating habits and body measurements. Entering information into these programs is completely voluntary.

We also process your personal data to detect potential information security incidents, for example, by collecting data from data communication systems and data processing systems.

We process personal data on the basis of your consent, an agreement, and existing legislation.

Who can access your data and to whom do we disclose your data?

We do not disclose your data to third parties without your separate consent or request. However, we have service providers maintaining our systems. These operators have a restricted access to your personal data due to the nature of their duties.

We do not disclose your data outside the EU/EEA.

How long do we store your data?

We store your client information for five years as of the latest login.

If you are a researcher and interested in conducting research related to the Health Village, please fill in the 'Are you interested in doing research related to the Health Village?' Webropol form.

In the case of a request for publication of a completed study or article, you can submit a request for publication using the ‘Submit your research to the Health Village Research Bank’ Webropol form.

In both cases, personal data is collected from the researcher or the submitter. The processing of personal data is governed by the Health Village’s privacy policy for contact requests related to research activities.

If you are a social welfare or health care professional and want to keep up to date with new content and services published in the Health Village, you can subscribe to the Health Village newsletter for professionals. The processing of personal data related to the newsletter is described in the Health Village's privacy policy for service newsletters.

The Health Village services sometimes organise ad hoc surveys, competitions and research or interview recruitments that require the respondent’s contact details. You can find the privacy policy and data protection statement related to a survey, competition or recruitment in the context of the survey, competition or recruitment.