The Health Village follows the principle of using third-party services without cookies whenever possible. Only the information that is necessary is collected, and it is always anonymized.
Matomo Analytics is an open-source analytics solution used to collect technical measurement data from Terveyskylä’s websites for the purpose of monitoring and ensuring service usage and performance. For Terveyskylä and Päivystyshelppi, the system stores only pseudonymised technical metrics about site visits. Matomo Analytics is configured so that it does not store cookies, which means visits related to an individual user are not linked together. The browser recognizes only a randomly generated session-specific identifier, which is not retained for subsequent visits. IP addresses are anonymized before data is stored, according to the default settings, by removing the last two blocks, and users cannot be directly identified.
Google Tag Manager is a tool provided by Google that allows website tracking codes to be managed and updated centrally. Google Tag Manager itself does not store cookies or collect user data; it operates solely as a management system for loading other tracking tools. At Terveyskylä, the CookieHub service (a cookie management tool) is implemented via Google Tag Manager. Google Tag Manager is also used to deliver user surveys on Terveyskylä. User surveys are shown only to visitors who have accepted analytical cookies. No personal data is collected through Terveyskylä’s user surveys, and participation is entirely voluntary.
Microsoft Application Insights is a monitoring service offered through Microsoft Azure for tracking the performance and usage of applications. It enables the collection of information about application functionality, errors, and response times. The service currently uses a necessary cookie for precise monitoring and diagnostics related to application functionality, availability, and error management.
Askem is a system used to collect user feedback and monitor information accessibility and findability. Askem operates entirely without cookies; no cookies or comparable data are stored in the user’s browser, and the service does not use any third-party cookies. User feedback is fully anonymized, and no personal data is collected in connection with it.
ReadSpeaker is a text-to-speech (TTS) service that allows website and application content to be listened to in natural-sounding speech. The service improves accessibility, particularly for users with visual impairments, reading difficulties, or other barriers to reading text. ReadSpeaker operates without cookies; no cookies or comparable data are stored in the user’s browser, and the service does not use third-party cookies. The service does not collect personal data; it only converts the displayed text into speech.
CookieHub is a cookie management tool (Consent Management Platform, CMP) that enables website users to accept or decline non-essential cookies. The service automatically blocks non-essential cookies before consent is given and adjusts the site’s operation based on the user’s choices. CookieHub identifies and categorizes the cookies used on the site (e.g., necessary, statistical, marketing) and provides a clear consent banner for the user. The service uses one necessary cookie for managing and storing consents so that the user’s choices can be implemented and verified in accordance with data protection legislation. CookieHub does not collect personal data in connection with consent management, but stores only the technical information related to the user’s cookie preferences.
