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Health Village's contact information

On this page, you will find information on where to contact for both technical problems and cooperation.

If you want to give feedback on any of the content of Health Vilage's services:

  • You can give feedback about Health Village's hubs and the Omapolku service by using Health Village's general feedback form.

  • The contact information for the content feedback of the HealthVillagePRO service is mentioned with each content

The feedback form also allows you to leave anonymous feedback.

You can send questions about Health Village's communications to info@terveyskyla.fi.

Problems related to the visibility, functionality or integrity of the content are technical. In technical problem situations, you can contact Health Village's support using the feedback form.

For urgent technical problems, professionals can call the service number 0800 132 400. The phone service is available on weekdays from 7 a.m. to 9 p.m. and on weekends and mid-week holidays from 7 a.m. to 3 p.m.

The service number answers urgent technical questions such as

  • registration problems

  • login problems

  • browser-related problems.

Problems related to the user IDs of partner organisations (HUS, KYS, OYS, TAYS, TYKS, PHHYKY, SOITE or LSHP) are handled by the IT support of the caller’s own organisation.

NB: The service number is available to all professionals who use the Health Village services, but please note that only HUS professionals can be identified on the service number. Identification refers, for example, to contact requests concerning user IDs.


  • Health Village hubs and HealthVillagePRO: Soile Tammelin

  • Health Village's My Path: Sonja Kasari

  • tuki@terveyskyla.fi

Wellbeing services county of North Savo, PSHVA/KYS

Wellbeing services county of North Ostrobothnia, POHDE/OYS

Wellbeing services county of Southwest Finland, VARHA/TYKS

Wellbeing services county of East Uusimaa


NB: Includes Health Village hubs, HealthVillagePRO, all self-care programs of the My Path service and digital care pathways under the responsibility of HUS (see details of digital care pathways under the responsibility of other counties below).

Wellbeing Services county of Central Ostrobothnia, Soite

Wellbeing Services County of Pirkanmaa, PIRHA/TAYS

Wellbeing Services County of North Savo, KYS

Wellbeing Services County of North Ostrobothnia, POHDE/OYS

Wellbeing Services County of Päijät-Häme

Wellbeing Services County of Southwest Finland, VARHA/TYKS

Updated 25.8.2023