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Privacy policy in the HealthVillagePRO service

The HealthVillagePRO service is used in an authenticated environment and it always requires the processing of personal data. This page explains what information is stored about you, in what circumstances, how it is processed and who is the data controller in each case.

The HealthVillagePRO service is used in an authenticated environment and it always requires the processing of personal data. Data is collected and processed in different ways in different situations. You can find the situations in which data collection is required, the data use cases and the privacy policies here.

NB: HealthVillagePRO is one of the three main products of the HealthVillage.fi service package. The other products are the Health Village hubs and the My Path service. For more information on the processing of personal data in the My Path and HealthVillagePRO services, see the services’ own privacy policies.

When you use the HealthVillagePRO service, a professional account is created and your data is registered in the client register of the Helsinki University Hospital (HUS). HUS is the controller of client data.

Authentication: Users log in to the HealthVillagePRO service via the HELA authentication service, which is a shared authentication and authorization service of HUS eHealth services. When you start using the HealthVillagePRO service, a professional account is created for you in the HELA service, and your information is registered in the customer register of Helsinki University Hospital (HUS).

Your information is stored in the customer register either after the first use (employees of Health Village's partner organizations) or after registration (employees of other organizations). The information stored in the customer register (see What data we process) is obtained directly from the AD (Active Directory, user directory) of your own organization for partner organizations and partly from the Suomi.fi service and partly from the user themselves for other users.

Service use: The HealthVillagePRO service itself does not contain users' personal data. However, it is possible to set favorite content (web link) or complete online courses, the use of which generates an entry in a separate database via the API interface. The database allows you to view your favorite content and online course completions. The information is retrieved from the database using your work email address.

Which data do we process?

When you log in, we collect the following information about you: username, name, work email address, work phone number and the organisation you work for. Additionally, for users logged in using Suomi.fi authentication, the personal identity code is collected, and when using the certificate card, the certificate card number is also collected.

The data of users logged in with an organisational ID is collected from the organisation or the organisation’s AD (Active Directory, user directory).

The information of users who have logged in using Suomi.fi authentication is collected partly from the Suomi.fi service and partly from the users themselves.

Purpose of processing personal data

The processing of your personal data is related to authentication and the use of the service. During authentication, your personal data is used to verify access rights. During use, processing is related to managing your favorite content and online course completions via your work email address. In both cases, the processing of data is automatic. Additionally, your personal data may be utilized if necessary to resolve potential security incidents and issues.

Professional users from partner organizations log in to the service using so-called organizational credentials. The processing of personal data of users registered with an organisational ID is based on the employment relationship and applicable legislation.

Other professional users log in using Suomi.fi authentication with either a certificate card, mobile certificate, or bank credentials. The processing of personal data for users logged in using Suomi.fi authentication is based on consent and applicable legislation.

In the management of credentials and access rights, the guidelines of HUS IT Management are followed, which define how access rights and entry to the environment are granted and how they are removed if necessary.

Who can access your data and to whom do we disclose your data?

We do not disclose your data to third parties without your request. However, we have service providers maintaining our systems. These operators have a restricted access to your personal data due to the nature of their duties.

How long do we store your data?

We store your personal data for five years as of the latest login.

If you provide feedback using either the Give feedback or Report a technical issue forms and leave your contact information (optional), the Health Village’s privacy policy for personal data provided on the forms will apply.

If you use a separate service that requires authentication, such as a HealthVillagePRO chat, the specific privacy policy for that service shall apply. Please note that not all standalone services require authentication. If the service requires authentication, this is mentioned separately on the service’s introduction page.

If you are a researcher and interested in conducting research related to the Health Village, please fill in the 'Are you interested in doing research related to the Health Village?' Webropol form.

In the case of a request for publication of a completed study or article, you can submit a request for publication using the ‘Submit your research to the Health Village Research Bank’ Webropol form.

In both cases, personal data is collected from the researcher or the submitter. The processing of personal data is governed by the Health Village’s privacy policy for contact requests related to research activities.

If you are a social welfare or health care professional and want to keep up to date with new content and services published in the Health Village, you can subscribe to the Health Village newsletter for professionals. The processing of personal data related to the newsletter is described in the Health Village's privacy policy for service newsletters.

The Health Village services sometimes organise ad hoc surveys, competitions and research or interview recruitments that require the respondent’s contact details. You can find the privacy policy and data protection statement related to a survey, competition or recruitment in the context of the survey, competition or recruitment.

Updated 18.3.2025