Visiting hours and patient inquiries

Emergency contact details in the patient information system are checked on arrival.

Visitors in the emergency department

There are no formal visiting hours at the emergency services. The situation allowing, a brief visit by next of kin is possible. Carers, interpreters and the parents of a child patient may stay with the patient if necessary. This is decided on a case-by-case basis.

Patient inquiries

We trust that the family and friends of a patient at the emergency services understand that it is best if only one person contacts the emergency services for enquiries. Please check when arriving that your emergency contact details are correctly entered into our computer system. As a rule, information is given to the person named as the contact person between the hospital and the patient. Only the named person may visit the patient and patient information is not disclosed to others. Examinations and treatment of patients attending the emergency services may take a long time.

Updated  1.5.2021