Before going to the emergency department, you can ask for advises from the Medical Helpline 116117.
To register on arrival, please take a number from the ticket machine.
At the emergency department, the patient's need for care and urgency is first assessed, and the patient will be seen by a nurse or a doctor or placed in a treatment area for monitoring. If necessary, the patient is admitted to hospital. If the patient's condition does not require emergency care, the patient is advised to contact their own health centre. Patients are seen in order of urgency. This is why the waiting times can vary regardless of the order of arrival.
Some of the emergency patients are seen by the nurse.
Children and adolescents arrive at the Paediatric Emergency Clinic to the New Children’s Hospital with their parents, and there are no specific visiting hours.
Health centre visits are free for patients under the age of 16, the emergency care fee in specialised care is EUR 37.20 eur.
The café is located in the 2nd floor.
A drinks vending machine is located at the reception lobby, there is no snack vending machine.
There is no ATM at the New Children's Hospital.
The new children´s Hospital car park has 100 free parking spaces for patient's families. The ticket from the parking garage will be exchanged for an exit ticket at the reception, either against a receipt from the check-in machine or a certificate from the department/treatment unit.
Families of patients with long-term illness can receive a week's parking ticket. For more information, contact the operating room.
The exit ticket can only be used in the New Children's Hospital parking garage. Without a ticket, parking costs 6 eur/hour. Other parking garages or street parking in the Meilahti area are subject to a fee.
Paediatric Emergency Clinic Visiting address:
Stenbäckinkatu 9 A , Helsinki. Entrance A, 1st floor
Mailing address: P.O. Box 347, 00029 HUS Tel. (09) 4711 (telephone exchange)Information desk (doorman): tel. (09) 4717 2783
Contact information: phonumbers for health counselling is Medical Helpline 116117.