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Using the services on behalf of another person

What does it mean to act on behalf of another person? Whom can I act on behalf of and what is needed to do that?

In e-health services, the permission to act on behalf of another person is verified by having the person acting on behalf of another person log in to the service using strong identification, such as a mobile certificate or online banking codes. Use the personal identity codes of the person acting on behalf of someone else when logging in, and then choose the person on whose behalf the service is used.

In Health Village, you can only act on behalf of a minor. In other services, you may be able act on behalf of, for example, an elderly person or a person with a long-term illness. To be able to use a service on behalf of another person, you need to verify who is using the service and on whose behalf by using strong identification, i.e. online banking codes, a mobile certificate or an electronic identity card. However, a child does not need to have online banking codes.

Can a minor prohibit someone acting on behalf of them?

In Health Village services, a guardian can always act on behalf of a person under 12 years of age. The Ministry of Social Affairs and Health has outlined that in the future, patients over 12 years of age will be required to give their consent to another person acting on their behalf, meaning they can also prohibit anyone acting on their behalf if they wish. You can always ask for advice and help from your healthcare provider.

Updated 18.3.2022